Support for Tableau Cloud, Server & TabTotal, grounded in your sites, your license and your cases.
✓One console for every TabTotal customer: license & seat checks, case status, product guidance and new cases, all from a single ask
✓Answers grounded in the TabTotal documentation and your own account — never a guess; when it can't prove it, a human takes the case
✓Every conversation, case and file stays on Boreon-controlled Swiss infrastructure in Geneva; AI runs on Infomaniak AI Services or your own Anthropic key
✓A staff console with a JIRA-grade case timeline, SLA by tier, a knowledge base you control, and a full audit trail for every action
✓Two-step sign-in for every account — password plus a Google Authenticator code — for customers and staff alike
