Accessibility

Last updated 2026-09-13

Our WCAG AAA commitment across the Boreon™ TabTotal support platform, the themes we ship, and how to report a barrier.

Accessibility is a first-class, ongoing commitment of the Boreon™ TabTotal Support platform — not a box ticked at the end. The bar is WCAG AAA on every surface. It is first, not last, and it stays that way as the platform grows.

WCAG AAA on every surface

We hold every screen — the customer console, the case views, the staff console, and these policy pages — to the AAA level of the Web Content Accessibility Guidelines, including the strictest contrast targets for text. We treat accessibility as a continuing obligation and keep working at it.

Six themes, including High-Contrast

You can choose from six visual themes, including a full Dark theme and a High-Contrast theme (yellow-on-black). Every surface is tuned so that all six themes stay legible and meet the contrast bar — including the pages you are reading now.

Keyboard

The platform is operable by keyboard. You can reach and use interactive elements without a mouse, and the element you are on shows a visible focus outline so you always know where you are.

Motion

Motion is used only to convey state — to show that the assistant is working, for example — never as decoration you cannot turn off. When your system asks for reduced motion (prefers-reduced-motion), the platform honours it and animation is removed.

Screen readers

Pages are built from semantic markup with meaningful labels, and status updates are announced to assistive technology so a screen-reader user hears the same progress a sighted user sees. We keep improving this as we go.

Text and contrast

Body text is set for comfortable reading and meets AAA contrast against its background on every theme. Text scales with your browser's zoom and text-size settings without breaking the layout.

Reporting an accessibility issue

If any part of the platform is hard to use with your assistive technology, or you hit a barrier we have missed, please tell us — it helps us fix it. Write to support@boreon.com with the page and what got in your way, and we will work with you on it.