Support for Tableau Cloud, Server & TabTotal, grounded in your sites, your license and your cases.
Ask once. Boreon Support reads your Tableau Server or Cloud site and your Enterprise License, checks your open cases, searches the Tableau and TabTotal documentation, and answers only what it can prove — or opens a case with a person.
✓One console for every TabTotal customer: license & seat checks, case status, product guidance and new cases, all from a single ask
✓Answers grounded in the TabTotal documentation and your own account — never a guess; when it can't prove it, a human takes the case
✓Every conversation, case and file stays on Boreon-controlled Swiss infrastructure in Geneva; AI runs on Infomaniak AI Services or your own Anthropic key
✓A staff console with a JIRA-grade case timeline, SLA by tier, a knowledge base you control, and a full audit trail for every action
✓Two-step sign-in for every account — password plus a Google Authenticator code — for customers and staff alike
